- Visit “MY ACCOUNT” page.
- Fill out the form.
- Click Register.
- At this point you may place orders. Please note that you must be 19+ to place an order.
Ordering is quick and easy.
- Visit the “Products” page and review our products by clicking the product title.
- Point to a product and choose “ADD TO CART” or “SELECT OPTIONS” to choose the weight of the product; then “ADD TO CART”.
- Click the “CART” or "VIEW CART" when you are done and review your order.
- Remove items by clicking the “X” button. Add/reduce quantities by clicking the “+” and “-“ buttons beside a product. Click “UPDATE CART”.
- Click “PROCEED TO CHECKOUT” when ready.
- Review your billing details, shipping details and order details.
- Before placing your order. You need to read and accept our terms & conditions.
- Choose “PLACE ORDER” when you are done; if your purchase fails, you may need to setup an
ACCOUNT before you can order products.
- Check your email for a confirmation letter and next steps to issue an E-Transfer.
- end your E-Transfer and make sure it was processed. We will then process and ship your order.
Your order will be handled with care and sealed properly to protect your purchase and privacy. Shipping via Canada Post ensures your order will be sent discreetly and securely.
We currently only ship within Canada. You are welcome to check in with us for updates periodically.
The order will be processed and may take up to two business days. The order will be marked as processing and will not be processed if an E-Transfer has not arrived.
We do not have a contact phone number. Our preferred contact method is email. When you sign up on our site or do an order, we send you an email. You can reply to that email to contact us.
Generally when you place an order, it automatically enters our system to be on hold. Please note once we receive your payment, your order status will change to processing then be processed and shipped out the following business day excluding weekends. For orders that change to processing during the weekend, they will be shipped out the following Monday when the post office is open. In an event where we have not received your payment within 48 hours our system will delete that on-hold order
Unfortunately our system does not allow you to change or cancel an order once it has been placed. What you can do is contact us at [email protected] and we can cancel that for you, and you are able to place a new order and follow the payment instructions for that new order instead. Any points that were used on your cancelled order will definitely be accredited to your account as well.